SHIPPING

 

The estimated delivery information in your order may show an earlier date, and you may receive your order sooner or later depending on order processing factors.

 

 

ARE RED DEER BIKES TESTED?

 

Red Deer bikes and components meets or exceeds the American Standard, Australian Standard, and European Standard in accordance with European Community.

 

BIKE CARE AND CLEANING

 

Do not leave your bike in direct sunlight under high temperatures, as this may damage your bike and its components. Your Red Deer bike case has been designed to protect your bike during transport. Always make sure the bike is free from dust, mud and debris prior to storage.

 

 

PAYMENT OPTIONS

 

Payments will be processed by Paypal and you can pay with: Visa, MasterCard, American Express, Discover, Visa, MasterCard, American Express.

 

CONTACT RED DEER FOR SERVICE

 

Please contact us via email (sales@reddeerbikes.com).

 

MAKE CHANGES TO YOUR ORDER

 

To modify or make changes to an order please contact us by email (sales@reddeerbikes.com) as soon as possible after completing an order.

 

CANCEL YOUR RED DEER ORDER

 

To ensure you receive products quickly, Red Deer orders begin processing as soon as possible. You can cancel an order if that is not sended yet, contact us via email (sales@reddeerbikes.com).

 

HOW REFUNDS ARE PROCESSED

 

Refunds will be issued to the original method of payment. Refunds will include only product and tax amount.

 

WHEN TO CONTACT PAYPAL WITH A QUESTION

 

Contact us if your question pertains to merchandise inquiries, shipping time frames, order status or returns/exchanges. Contact PayPal if your question is about PayPal.com, opening a PayPal account, PayPal.com password reset or retrieval, PayPal funding options, denied or failed PayPal payments, transaction status or any other payment related question regarding your PayPal account. Red Deer does not have access to your PayPal account.

 

RED DEER STORE LOCATIONS

 

Red Deer no shops yet.

 

PROBLEM WITH MY RED DEER ORDER

 

Red Deer want to know if there's a problem with your order or product. If you receive the wrong item, the wrong order or duplicate orders, or if you don't receive your order in the expected timeframe, please contact us via email (sales@reddeerbikes.com).

 

ERROR TRACKING YOUR SHIPMENT

 

We will occasionally send your order before the carrier is able to provide information on their website. If you tried checking your tracking number and received a message saying they were unable to track your shipment, please allow a short period of time (a few hours) and try again.

 

HOW TO BECOME A RED DEER RETAILER

 

If you’re interested in becoming an authorized Red Deer retailer, you must have a business license (issued by your local government) and a retail store front. Applications to sell Red Deer product from home or on auction websites will be not be considered. Please contact us via email (sales@reddeerbikes.com).

 

RED DEER SPONSORSHIP

 

Red Deer proactively seeks athletes to endorse the brand. Unsolicited Red Deer sponsorship requests are accepted. Please contact us via email (sales@reddeerbikes.com).

 

RED DEER DONATION REQUESTS

 

Red Deer accepts product donation requests via email (sales@reddeerbikes.com) process only.

 

RED DEER PRODUCT AUTHENTICITY

 

To find authentic Red Deer product, purchase from RedDeerbikes.com, Red Deer-owned retail stores or authorized Red Deer retailers.

 

RED DEER JOBS

 

If you want a job at Red Deer please send us your cv via email (sales@reddeerbikes.com).